SpotBay - Retail Marketing & Loyalty Platform
Home
Platform

Retail Marketing & Loyalty Platform

Modules that work together

Platform Overview
One integrated retail marketing & loyalty platform
Loyalty & Rewards Engine
Points, tiers, and rewards that drive repeat visits
POS & Billing
Unified point-of-sale and billing
WhatsApp Marketing & Campaigns
Campaigns and broadcasts on WhatsApp
AI Chatbots & Automation
WhatsApp bots and automated flows
Customer Insights & Product Analytics
Behavior and product analytics
Contests & Gamification
Quiz, spin the wheel, scratch & win, tournaments
Reviews & Feedback (Google Reviews)
Collect and manage reviews
E-commerce Storefront
Online storefront for orders
Chat Support via WhatsApp
Helpdesk and support on WhatsApp
Solutions

Solutions by Industry

Tailored for restaurants, retail, salons, and more

Restaurants & Cafes
Purpose-built for F&B
Retail & E-commerce
From browse to repeat buy
Salons & Spas
Appointments that rebook
Supermarkets & Grocers
Offers that move volume
Healthcare & Wellness
Care that follows up
Education & Training
Engage students and parents
Real Estate
Listings that convert
Banks & Service Counters
Queues that move faster
WhatsApp Marketing Agencies
Scale your agency
Restaurant CRM
A guest list from your bills
Restaurant Billing Software
Billing that does more
Salon Billing Software
Memberships at the counter
Products

Our Products

Complete customer engagement solutions

View All →

Engagement & Growth

Customer Loyalty Programs
Build lasting customer relationships with rewards
Referral Programs
Turn customers into brand advocates
Gamification
Game-like elements for engagement

Marketing & Automation

WhatsApp Marketing
Direct customer communication via WhatsApp
Marketing Campaigns
Targeted campaigns to drive engagement
Automated Campaigns & Bots
AI chatbots and automation workflows
Contests & Competitions
Quiz, spin the wheel, scratch & win
WhatsApp CRM
One inbox, customer history and follow-ups
Customer Reminders
Birthday, win-back and post-visit messages

Analytics, Tech & More

POS & Billing
Unified POS and billing for retail
Customer Insights
Deep insights into customer behavior
Smart QR Codes
Interactive QR codes for engagement
Feedback & Reviews
Manage reviews and collect feedback
E-commerce Storefront
Online storefront for orders
WhatsApp Support / Helpdesk
Chat support via WhatsApp
Social Media Integration
Connect social media with customer data
Appointment Booking
Reminders, confirmation and rescheduling on WhatsApp
PricingDevelopers
Resources
BlogGuidesCase Studies
Company
AboutContactCareersPartner Program
WhatsApp Business Platform

WhatsApp Business API pricing in India

Getting on the WhatsApp Business Platform costs three things: registering your number, a plan to send from, and the messages themselves. Here is what each one is on SpotBay.

Start Free TrialTalk to us

How it works

1

Register and verify your business number as a WhatsApp Business Account

2

Pick a plan — start free on the shared number, or send from your own

3

Buy message credits, and settle Meta's conversation charges on your card or through SpotBay-managed billing

What you get

Your own branded number

Register and verify your business number so campaigns, bills and support all come from the name customers recognise.

Message packs, not surprises

Top up in fixed packs and see the balance before you send. Growth Pro includes 500 free messages every month.

Meta charges, handled two ways

By default Meta bills WhatsApp conversation charges to your own card. No card on Meta? SpotBay-managed billing is available on approval, with advance payment.

What it costs

Plan or itemPrice
WABA number setupOne-time, per number. Included with WhatsApp Pro.₹5,000
Growth FreeSend from SpotBay's shared number; buy message packs as needed.₹0 / month
Growth ProPer branch, billed annually at ₹24,000. Includes 500 messages a month.₹2,000 / month
WhatsApp Plus₹500 → 3,000 messages, ₹1,000 → 6,000, ₹2,000 → 12,000, ₹3,000 → 30,000.from ₹500 / month
WhatsApp ProFor higher volumes, with WABA approvals included.₹5,000 / month
Utility messages (SpotBay-managed billing)Per message — order updates, bills, reminders. On approval, with advance payment.₹0.15 + GST
Marketing messages (SpotBay-managed billing)Per message — offers, campaigns, promotions. On approval, with advance payment.₹0.90 + GST

Prices are the ones published on our pricing page and exclude GST unless stated. Meta's own WhatsApp conversation charges are billed by Meta to your card; SpotBay-managed billing is the alternative for businesses without a card on Meta, on approval and with advance payment.

See full pricing

Questions people ask

Do I need my own WhatsApp Business number to start?
No. On Growth Free you send from SpotBay's shared number and buy message packs. You only pay the ₹5,000 setup when you want campaigns to come from your own branded number.
What is the difference between utility and marketing messages?
WhatsApp prices them differently. Utility messages are transactional — bills, order updates, reminders. Marketing messages are offers and promotions. On SpotBay-managed billing they are ₹0.15 + GST and ₹0.90 + GST per message respectively.
Is there a free trial?
Yes. All plans include a 14-day free trial with no credit card required.
Can I run more than one branch?
Yes. Growth Pro is priced per branch, so each outlet gets its own setup while you manage them from one account.

Works best for

Restaurants & CafesRetail & E-commerceSalons & SpasSupermarkets & GrocersWhatsApp Marketing Agencies

Related

WhatsApp MarketingWhatsApp CRMFull pricingFor agencies
Start Free Trial View Platform
SpotBay Logo - WhatsApp CRM for RestaurantsSpotBay

AI-powered retail marketing & loyalty platform for restaurants, retail, salons, clinics, and more in India, UAE & GCC.

Platform & Products

Platform OverviewLoyalty & RewardsWhatsApp MarketingView All Products →

Solutions & Resources

Solutions by IndustryPricingBlogGuidesCase Studies

Company

HomeAboutContactCareersPartner ProgramContact Support

Contact Info

+91 85929 47700
hello@spotbay.in
SpotBay Global Private Limited
Kochi, Kerala, India

© 2026 SpotBay Global Private Limited. All rights reserved. Retail Marketing & Loyalty Platform for restaurants, retail, and service businesses in India, UAE & GCC.

Privacy PolicyTerms of Service

SpotBay - Retail Marketing & Loyalty Platform for Restaurants, Retail, Salons, Clinics

SpotBay is an AI-powered retail marketing and loyalty platform: loyalty engine, POS, WhatsApp marketing, reviews, contests, e-commerce storefront, and chat support. Built for restaurants, retail, salons, clinics, supermarkets, and service businesses in India, UAE, and GCC. WhatsApp Marketing CRM, loyalty programs, and customer engagement in one platform.