SpotBay - Retail Marketing & Loyalty Platform
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Retail Marketing & Loyalty Platform

Modules that work together

Platform Overview
One integrated retail marketing & loyalty platform
Loyalty & Rewards Engine
Points, cashback and rewards that drive repeat visits
POS & Billing
Unified point-of-sale and billing
WhatsApp Marketing & Campaigns
Campaigns and broadcasts on WhatsApp
Chatbots & Automation
WhatsApp bots and automatic messages
Customer Insights & Product Analytics
Behavior and product analytics
Contests & Gamification
Quiz, spin the wheel, scratch & win, tournaments
Reviews & Feedback (Google Reviews)
Collect and manage reviews
E-commerce Storefront
Online storefront for orders
Chat Support via WhatsApp
Helpdesk and support on WhatsApp
Solutions
Salons & SpasBooking, billing, memberships and rebooking on WhatsAppNew: stylist calendar
  • Salon Booking Software
  • Salon Billing Software
  • Salon Membership Software
Restaurants & CafesBilling, guest CRM, loyalty and WhatsApp for F&B
  • Restaurant Billing Software
  • Restaurant CRM
  • Restaurant Loyalty Program

More industries

Retail & E-commerceSupermarketsHealthcare & ClinicsEducationReal EstateBanks & CountersMarketing AgenciesAll industries

Not sure which fits? We'll walk you through it.

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Engagement & Growth

Customer Loyalty Programs
Build lasting customer relationships with rewards
Referral Programs
Turn customers into brand advocates
Gamification
Game-like elements for engagement

Marketing & Automation

WhatsApp Marketing
Direct customer communication via WhatsApp
Marketing Campaigns
Targeted campaigns to drive engagement
Chatbots & Automation
WhatsApp bots and automatic messages
Contests & Competitions
Quiz, spin the wheel, scratch & win
WhatsApp CRM
One inbox, customer history and follow-ups
Customer Reminders
Birthday, win-back and post-visit messages

Analytics, Tech & More

POS & Billing
Unified POS and billing for retail
Customer Insights
Deep insights into customer behavior
Smart QR Codes
WhatsApp, review and customer QR codes
Feedback & Reviews
Manage reviews and collect feedback
E-commerce Storefront
Online storefront for orders
WhatsApp Support / Helpdesk
Chat support via WhatsApp
Social Media Integration
Photo contests published to Instagram & Facebook
Appointment Booking
Reminders, confirmation and rescheduling on WhatsApp
PricingDevelopers
Resources
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Company
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Salon billing software

Salon billing software with memberships built in

Put a haircut, a hair spa and a bottle of shampoo on one bill, and note which stylist did each. Let the client pay from their prepaid wallet, split the rest across UPI or cash, and print or send a GST bill on WhatsApp. At closing time, count the cash and see who sold what.

Start free — ₹0 plan Get a demo on WhatsApp
  • Services and products on one bill
  • “Billed by” and staff on every line
  • Pay from a prepaid wallet, or split the bill
  • GST bills on thermal, A4 or WhatsApp
pos.spotbay.in/reports
Salon sales report with total sales, wallet promo cost, net revenue and new customers
GST bills on WhatsApp
Net revenue after promo cost
  • Runs in any browser
  • Android POS app
  • Official WhatsApp Business Platform
  • GST invoices

See it in action

One client visit, start to finish

Billing runs in four steps: Billing, Checkout, Rewards & Offers, and Payment. Here is how a visit looks at the salon counter.

Bookings · Branch day

Ani

Priyanka

Rahul

10:00
Haircut · Meera
Beard trim · Arjun
11:00
Keratin · Sana
12:00
Hair spa · Divya
Keratin · Sana
13:00
Time off
14:00
Time off

Glow Studio

Prepaid Wallet Card

Wallet balance

₹6,400

Valid till 31 Mar 2027

Card price

₹5,000

Wallet load

₹7,000

Bonus

₹2,000

GS

Glow Studio

Business account

Welcome to the Prepaid Wallet Card, Meera! ₹7,000 is in your wallet 🎉10:00
Hair spa paid from wallet: ₹1,800. Balance ₹6,400.10:00
Classic GST
Modern
Elegant
Compact

Also: 58mm & 80mm thermal

CA

Café Aroma

GSTIN 32ABCDE1234F1Z5

TAX INVOICE

CA/25-26/00842

ItemHSNQtyAmount
Cappuccino21012360.00
Club sandwich21061320.00
Brownie19051180.00
CGST 2.5%21.50
SGST 2.5%21.50
Total₹903.00

Thank you! Visit again.

Close Sales Cycle · Main branch

Bills

126

Gross sales

₹48,210

By payment method

UPI₹25,070
Cash₹11,570
Card₹7,710
Wallet₹3,860
Closing cash counted₹11,570 ✓
SB

SpotBay POS

Business account

☀️ Main branch opened at 9:02 AM with ₹2,000 float.10:00
🌙 Day closed: 126 bills · ₹48,210. UPI ₹25,070 · Cash ₹11,570 · Card ₹7,710 · Wallet ₹3,860.10:00

Step 1 of 4

A closer look

The real screens you'll use

Captured from SpotBay with a sample business.

Checkout

Split one bill across wallet, UPI, card and cash

The client's wallet balance and expiry show at payment. Add a second or third method and SpotBay tells you when the bill is fully covered.

  • Up to three methods on one bill
  • Wallet balance and expiry at payment
  • Bill goes to the client on WhatsApp
pos.spotbay.in/billing
Payment screen splitting a salon bill between cash and UPI, with the client's wallet balance

Staff

Sales by stylist, for any period

Every bill records who billed it, so you can see bills, sales and average bill for each stylist.

  • Today, 7 days, 30 days or custom dates
  • Bills and average bill per stylist
  • Export the report
pos.spotbay.in/reports
Staff sales report ranking stylists by sales

Billing for every kind of salon

Hair salons

Glow Studio bills a haircut by one stylist and a colour by another on the same bill. The Staff Sales Report leaderboard shows who sold the most this month.

Unisex salons

A unisex salon keeps men's and women's services in separate categories, so the front desk finds them quickly. A client pays part from their wallet and the rest by UPI.

Spas & wellness

A day spa tags each massage and facial to the therapist who did it, and prints an A4 invoice in the Elegant design, with its GSTIN, for clients who ask for one.

Nail & lash studios

A nail studio sells polish and aftercare products alongside its services. Retail stock drops with each sale, and the low-stock list shows what to reorder.

Bridal & makeup studios

A makeup studio bills a bridal package and uses a special discount set to “collect” to land on the agreed amount, with the reason noted.

Salon chains

A salon chain creates its service and product list at the main branch and allocates it to each branch. Every branch has its own login and stock, and bill numbers run per branch or across the chain.

Everything at the salon counter

Services and retail on one bill

Bill services and products together, with categories, variants and images. Find retail items by search or barcode.

Staff on every line

Record who billed the client with “Billed by”, and tag the stylist on each service. The Staff Sales Report shows each person's sales, with a leaderboard.

Wallets and memberships

Recharge a client's wallet, sell membership cards on the bill and apply membership discounts. Clients pay from their wallet balance.

Split payment

Take Cash, Card, UPI or Wallet, or split one bill across them, so the wallet can cover part of a visit and UPI the rest.

Points, cashback and offers

At the Rewards & Offers step, clients redeem points, cashback or an offer. New points for the bill are added on their own.

GST and bill numbers

Set up CGST and SGST, a GST rate and HSN code for each item, and a bill series that resets each financial year.

Print or send the bill

Print on 58 mm or 80 mm thermal paper or on A4, or use a Bluetooth printer with the Android app. The bill also goes to the client on WhatsApp.

Start Day and Close Day

Open with your cash and a stock check, and close with Closing Stock & Cash. The owner gets a WhatsApp alert at both ends of the day.

At the counter

  • Find the client by mobile number, brand-page QR or as a Walk-in Customer
  • Save a draft bill and bring it back later
  • Reprint the last sale
  • Special discount as a %, a fixed amount or a target to collect, with a reason
  • Keeps billing offline and syncs later

Staff and reports

  • Staff Sales Report with a leaderboard
  • Daily, weekly, monthly and annual sales
  • Top products and payment-method split
  • Net profit after expenses
  • Export to CSV, Excel or PDF, plus a monthly PDF

Products, stock and branches

  • Stock for retail products with min and max levels
  • Low-stock list, adjustments, purchases and vendors
  • Import your list from CSV or XLSX with a preview
  • Main branch allocates services and products to each branch
  • Owner, Manager, Executive or custom roles

Works with the rest of SpotBay

Salons & spas Salon booking software Salon membership software POS & billing Loyalty & rewards Pricing

Questions people ask

Can a client's wallet cover only part of the bill?

Yes. The wallet is one of the payment methods, next to cash, card and UPI, and one bill can be split across them. The wallet can pay the whole bill or just part of it.

Can I top up a card that has expired?

Yes. A wallet recharge at the POS brings an expired membership card back to life, so the client can carry on using it.

Can I see sales by stylist?

Yes. Choose who billed the client with “Billed by”, and pick the staff member on each service. The Staff Sales Report shows each person's sales, with a leaderboard.

Which printers does salon billing support?

58 mm and 80 mm thermal printers, and A4 invoices in four designs (Classic GST, Modern, Elegant and Compact) with your logo, GSTIN and footer. The SpotBay POS Android app prints to Bluetooth thermal printers.

Does it handle more than one branch?

Yes. The main branch creates services and products and allocates them to other branches. Each branch has its own login and stock, and staff can have Owner, Manager, Executive or custom roles.

Can I process refunds or returns?

Not yet. Returns, refunds and credit notes are not in the POS today. You can save draft bills, reprint the last sale and add a special discount with a reason.

How much does salon billing cost?

The POS is an add-on: ₹1,000 a month with Growth Pro, or ₹2,000 a month on any other plan. Prices are billed annually, plus 18% GST. You can start on the ₹0 Growth Free plan and add the POS when you are ready.

See Salon Billing working for your business

Create your account on the ₹0 plan and add what you need as you grow — or let us show you around on WhatsApp.

Start free — ₹0 plan Get a demo on WhatsApp
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The customer growth engine for consumer businesses — loyalty, WhatsApp, POS and reviews for restaurants, salons, clinics, retail and more in India, UAE & GCC.

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Contact Info

+91 85929 47700
hello@spotbay.in
SpotBay Global Private Limited
Kochi, Kerala, India

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