SpotBay - Retail Marketing & Loyalty Platform
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Retail Marketing & Loyalty Platform

Modules that work together

Platform Overview
One integrated retail marketing & loyalty platform
Loyalty & Rewards Engine
Points, tiers, and rewards that drive repeat visits
POS & Billing
Unified point-of-sale and billing
WhatsApp Marketing & Campaigns
Campaigns and broadcasts on WhatsApp
AI Chatbots & Automation
WhatsApp bots and automated flows
Customer Insights & Product Analytics
Behavior and product analytics
Contests & Gamification
Quiz, spin the wheel, scratch & win, tournaments
Reviews & Feedback (Google Reviews)
Collect and manage reviews
E-commerce Storefront
Online storefront for orders
Chat Support via WhatsApp
Helpdesk and support on WhatsApp
Solutions

Solutions by Industry

Tailored for restaurants, retail, salons, and more

Restaurants & Cafes
Purpose-built for F&B
Retail & E-commerce
From browse to repeat buy
Salons & Spas
Appointments that rebook
Supermarkets & Grocers
Offers that move volume
Healthcare & Wellness
Care that follows up
Education & Training
Engage students and parents
Real Estate
Listings that convert
Banks & Service Counters
Queues that move faster
WhatsApp Marketing Agencies
Scale your agency
Restaurant CRM
A guest list from your bills
Restaurant Billing Software
Billing that does more
Salon Billing Software
Memberships at the counter
Products

Our Products

Complete customer engagement solutions

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Engagement & Growth

Customer Loyalty Programs
Build lasting customer relationships with rewards
Referral Programs
Turn customers into brand advocates
Gamification
Game-like elements for engagement

Marketing & Automation

WhatsApp Marketing
Direct customer communication via WhatsApp
Marketing Campaigns
Targeted campaigns to drive engagement
Automated Campaigns & Bots
AI chatbots and automation workflows
Contests & Competitions
Quiz, spin the wheel, scratch & win
WhatsApp CRM
One inbox, customer history and follow-ups
Customer Reminders
Birthday, win-back and post-visit messages

Analytics, Tech & More

POS & Billing
Unified POS and billing for retail
Customer Insights
Deep insights into customer behavior
Smart QR Codes
Interactive QR codes for engagement
Feedback & Reviews
Manage reviews and collect feedback
E-commerce Storefront
Online storefront for orders
WhatsApp Support / Helpdesk
Chat support via WhatsApp
Social Media Integration
Connect social media with customer data
Appointment Booking
Reminders, confirmation and rescheduling on WhatsApp
PricingDevelopers
Resources
BlogGuidesCase Studies
Company
AboutContactCareersPartner Program
For salons and spas

Salon billing with memberships built in

Salons do not just bill — they sell packages, hold client balances and rebook. SpotBay's counter handles all of it: wallet payments, split bills, GST invoices and the reminder that brings the client back.

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How it works

1

Sell a prepaid package — the client pays upfront and gets bonus wallet credit

2

Bill the service and take payment from the wallet, or split it with UPI or cash

3

Post-visit thanks and rebooking reminders go out on WhatsApp

What you get

Prepaid wallets and memberships

Sell packages the way top salons do — cash upfront, bonus credit for the client. Bonus value, expiry and revenue are tracked separately as gross, promo cost and net.

Split payments and GST bills

Part wallet, part UPI, part cash on one bill, with GST invoices, financial-year bill series and exports to Excel, CSV or PDF.

Redeem from any phone

Not on SpotBay POS? Look up a client by mobile number in the business app, validate their benefits and redeem in two taps.

Questions people ask

Can a client's wallet cover only part of the bill?
Yes. The balance can cover the whole bill or part of it, and the rest is collected by cash, card or UPI. Balance, membership name and expiry show on the bill preview.
Can I top up a card that has expired?
Yes. Wallets can be recharged at the counter even for expired or exhausted cards, and every recharge is recorded with the branch and payment method.
Does it handle more than one branch?
Yes. Multi-branch management is part of the salon setup, with plans priced per branch.

Works best for

Salons & SpasWellness centresBarbershopsMulti-branch chains

Related

Salons & SpasPOS & BillingCustomer remindersPricing
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SpotBay Logo - WhatsApp CRM for RestaurantsSpotBay

AI-powered retail marketing & loyalty platform for restaurants, retail, salons, clinics, and more in India, UAE & GCC.

Platform & Products

Platform OverviewLoyalty & RewardsWhatsApp MarketingView All Products →

Solutions & Resources

Solutions by IndustryPricingBlogGuidesCase Studies

Company

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Contact Info

+91 85929 47700
hello@spotbay.in
SpotBay Global Private Limited
Kochi, Kerala, India

© 2026 SpotBay Global Private Limited. All rights reserved. Retail Marketing & Loyalty Platform for restaurants, retail, and service businesses in India, UAE & GCC.

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SpotBay - Retail Marketing & Loyalty Platform for Restaurants, Retail, Salons, Clinics

SpotBay is an AI-powered retail marketing and loyalty platform: loyalty engine, POS, WhatsApp marketing, reviews, contests, e-commerce storefront, and chat support. Built for restaurants, retail, salons, clinics, supermarkets, and service businesses in India, UAE, and GCC. WhatsApp Marketing CRM, loyalty programs, and customer engagement in one platform.