Privacy Policy

Last updated: January 9, 2025

1. Introduction

Welcome to SpotBay ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp marketing platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (email, phone number)
  • Business information (company name, industry)
  • Account credentials
  • Payment information
  • WhatsApp Business account details

2.2 Usage Information

We automatically collect certain information about your device and usage, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and features used
  • Time and date of visits

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.

5. Data Sharing and Disclosure

We may share your information with:

  • Service providers who perform services on our behalf
  • Business partners with your consent
  • Law enforcement when required by law
  • Other parties in connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request restriction of processing
  • Data portability
  • Withdraw consent

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@spotbay.in
  • Address: SpotBay, India