SpotBay - Retail Marketing & Loyalty Platform
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Platform

Retail Marketing & Loyalty Platform

Modules that work together

Platform Overview
One integrated retail marketing & loyalty platform
Loyalty & Rewards Engine
Points, tiers, and rewards that drive repeat visits
POS & Billing
Unified point-of-sale and billing
WhatsApp Marketing & Campaigns
Campaigns and broadcasts on WhatsApp
AI Chatbots & Automation
WhatsApp bots and automated flows
Customer Insights & Product Analytics
Behavior and product analytics
Contests & Gamification
Quiz, spin the wheel, scratch & win, tournaments
Reviews & Feedback (Google Reviews)
Collect and manage reviews
E-commerce Storefront
Online storefront for orders
Chat Support via WhatsApp
Helpdesk and support on WhatsApp
Solutions

Solutions by Industry

Tailored for restaurants, retail, salons, and more

Restaurants & Cafes
Purpose-built for F&B
Retail & E-commerce
From browse to repeat buy
Salons & Spas
Appointments that rebook
Supermarkets & Grocers
Offers that move volume
Healthcare & Wellness
Care that follows up
Education & Training
Engage students and parents
Real Estate
Listings that convert
Banks & Service Counters
Queues that move faster
WhatsApp Marketing Agencies
Scale your agency
Restaurant CRM
A guest list from your bills
Restaurant Billing Software
Billing that does more
Salon Billing Software
Memberships at the counter
Products

Our Products

Complete customer engagement solutions

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Engagement & Growth

Customer Loyalty Programs
Build lasting customer relationships with rewards
Referral Programs
Turn customers into brand advocates
Gamification
Game-like elements for engagement

Marketing & Automation

WhatsApp Marketing
Direct customer communication via WhatsApp
Marketing Campaigns
Targeted campaigns to drive engagement
Automated Campaigns & Bots
AI chatbots and automation workflows
Contests & Competitions
Quiz, spin the wheel, scratch & win
WhatsApp CRM
One inbox, customer history and follow-ups
Customer Reminders
Birthday, win-back and post-visit messages

Analytics, Tech & More

POS & Billing
Unified POS and billing for retail
Customer Insights
Deep insights into customer behavior
Smart QR Codes
Interactive QR codes for engagement
Feedback & Reviews
Manage reviews and collect feedback
E-commerce Storefront
Online storefront for orders
WhatsApp Support / Helpdesk
Chat support via WhatsApp
Social Media Integration
Connect social media with customer data
Appointment Booking
Reminders, confirmation and rescheduling on WhatsApp
PricingDevelopers
Resources
BlogGuidesCase Studies
Company
AboutContactCareersPartner Program
Restaurants & Cafes

Loyalty, orders & marketing for F&B

Purpose-built for restaurants and cafes. Drive repeat visits, bigger baskets, and seamless ordering with WhatsApp and loyalty—no apps or hardware required.

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Loyalty at the till
Points applied while billing
Win-backs on WhatsApp
For guests who stopped coming
No apps
Nothing for guests to install
SpotBay for Restaurants & Cafes

Common Challenges in Restaurants & Cafes

SpotBay helps F&B businesses turn one-time guests into regulars

Low repeat visits

Loyalty points and rewards that bring customers back

Small order size

Personalized offers and upsells on WhatsApp

No direct customer link

Build a subscriber base and engage on WhatsApp

Manual order taking

QR menus, WhatsApp ordering, and POS integration

Weak reviews

Automated review requests and feedback collection

Low engagement

Contests, gamification, and birthday rewards

Recommended for Restaurants & Cafes

Loyalty, WhatsApp marketing, POS, and reviews—one platform

Loyalty & Rewards

Points, tiers, repeat visits

Learn more

WhatsApp Marketing

Campaigns and broadcasts

Learn more

POS & Billing

Billing and purchase history

Learn more

Reviews & Feedback

Google reviews and feedback

Learn more

Contests & Games

Spin, quiz, scratch & win

Learn more

Ready to grow repeat visits and orders?

Restaurants and cafes run loyalty and WhatsApp marketing on SpotBay

Start Free TrialSchedule a Demo
SpotBay Logo - WhatsApp CRM for RestaurantsSpotBay

AI-powered retail marketing & loyalty platform for restaurants, retail, salons, clinics, and more in India, UAE & GCC.

Platform & Products

Platform OverviewLoyalty & RewardsWhatsApp MarketingView All Products →

Solutions & Resources

Solutions by IndustryPricingBlogGuidesCase Studies

Company

HomeAboutContactCareersPartner ProgramContact Support

Contact Info

+91 85929 47700
hello@spotbay.in
SpotBay Global Private Limited
Kochi, Kerala, India

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