SpotBay - Retail Marketing & Loyalty Platform
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Platform

Retail Marketing & Loyalty Platform

Modules that work together

Platform Overview
One integrated retail marketing & loyalty platform
Loyalty & Rewards Engine
Points, tiers, and rewards that drive repeat visits
POS & Billing
Unified point-of-sale and billing
WhatsApp Marketing & Campaigns
Campaigns and broadcasts on WhatsApp
AI Chatbots & Automation
WhatsApp bots and automated flows
Customer Insights & Product Analytics
Behavior and product analytics
Contests & Gamification
Quiz, spin the wheel, scratch & win, tournaments
Reviews & Feedback (Google Reviews)
Collect and manage reviews
E-commerce Storefront
Online storefront for orders
Chat Support via WhatsApp
Helpdesk and support on WhatsApp
Solutions

Solutions by Industry

Tailored for restaurants, retail, salons, and more

Restaurants & Cafes
Purpose-built for F&B
Retail & E-commerce
From browse to repeat buy
Salons & Spas
Appointments that rebook
Supermarkets & Grocers
Offers that move volume
Healthcare & Wellness
Care that follows up
Education & Training
Engage students and parents
Real Estate
Listings that convert
Banks & Service Counters
Queues that move faster
WhatsApp Marketing Agencies
Scale your agency
Restaurant CRM
A guest list from your bills
Restaurant Billing Software
Billing that does more
Salon Billing Software
Memberships at the counter
Products

Our Products

Complete customer engagement solutions

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Engagement & Growth

Customer Loyalty Programs
Build lasting customer relationships with rewards
Referral Programs
Turn customers into brand advocates
Gamification
Game-like elements for engagement

Marketing & Automation

WhatsApp Marketing
Direct customer communication via WhatsApp
Marketing Campaigns
Targeted campaigns to drive engagement
Automated Campaigns & Bots
AI chatbots and automation workflows
Contests & Competitions
Quiz, spin the wheel, scratch & win
WhatsApp CRM
One inbox, customer history and follow-ups
Customer Reminders
Birthday, win-back and post-visit messages

Analytics, Tech & More

POS & Billing
Unified POS and billing for retail
Customer Insights
Deep insights into customer behavior
Smart QR Codes
Interactive QR codes for engagement
Feedback & Reviews
Manage reviews and collect feedback
E-commerce Storefront
Online storefront for orders
WhatsApp Support / Helpdesk
Chat support via WhatsApp
Social Media Integration
Connect social media with customer data
Appointment Booking
Reminders, confirmation and rescheduling on WhatsApp
PricingDevelopers
Resources
BlogGuidesCase Studies
Company
AboutContactCareersPartner Program
Healthcare & Wellness

Transform Patient Care with Smart Healthcare Communication

Improve patient engagement, reduce no-shows, and streamline healthcare operations with secure, HIPAA-compliant WhatsApp communication solutions.

Start Healthcare TrialTalk to Healthcare Specialist
Timed reminders
A day and hours before the slot
Reschedule in chat
One tap, no phone call
Follow-ups
After the visit, on schedule
SpotBay Healthcare Dashboard

Challenges in Healthcare Communication

Modern healthcare requires modern communication. See how SpotBay solves critical healthcare challenges.

High No-Show Rates

Automated appointment reminders, sent before the slot

Missed Follow-ups

Automated follow-up messages improve patient compliance

Paper-Heavy Processes

Digital forms and consent management via WhatsApp

Patient Data Security

HIPAA-compliant encryption and secure messaging

Emergency Communications

Instant broadcast messages to patients and staff

Prescription Management

Automated medication reminders and refill notifications

Complete Healthcare Communication Suite

HIPAA-compliant tools designed specifically for healthcare providers

Appointment Management

Smart Appointment Scheduling & Reminders

Cut no-shows with automated appointment reminders, one-tap confirmations and rescheduling, all through WhatsApp.

  • Automated appointment reminders (24hrs, 2hrs before)
  • One-click appointment confirmation
  • Easy rescheduling through WhatsApp
  • Queue management and wait time updates
  • Multi-location appointment coordination
Appointment Management
Prescription Management
Medication Management

Prescription Tracking & Reminders

Improve medication adherence with automated reminders, refill notifications, and prescription tracking.

  • Daily medication reminders with dosage info
  • Automatic refill reminder notifications
  • Digital prescription sharing
  • Drug interaction warnings and alerts
  • Medication history tracking
Data Security

HIPAA-Compliant Patient Communication

Enterprise-grade security ensures patient data remains protected while enabling seamless communication.

  • End-to-end encrypted messaging
  • HIPAA-compliant data storage
  • Secure file and document sharing
  • Role-based access controls
  • Audit logs and compliance reporting
Data Security

Trusted by Healthcare Providers Across Specialties

Tailored solutions for every healthcare practice

🏥
Hospitals & Clinics
Multi-department coordination, emergency alerts, and patient flow management
250+ Facilities
Learn More
🦷
Dental Practices
Appointment reminders, treatment follow-ups, and oral care tips
180+ Clinics
Learn More
🔬
Diagnostic Centers
Test report delivery, result notifications, and sample collection alerts
120+ Centers
Learn More
💊
Pharmacies
Prescription refills, medicine availability, and delivery tracking
200+ Stores
Learn More
🏃
Physiotherapy
Exercise reminders, session bookings, and progress tracking
90+ Centers
Learn More
🧠
Mental Health
Confidential counseling bookings, mood tracking, and crisis support
60+ Practitioners
Learn More

Healthcare Pricing Plans

HIPAA-compliant solutions with transparent pricing for healthcare providers

Small Practice
For individual practitioners and small clinics
₹4,999/month
  • Up to 500 patients
  • Appointment reminders
  • Basic patient records
  • Email support
  • HIPAA compliance
Start Healthcare Trial
Most Popular
Multi-Specialty
For hospitals and multi-specialty clinics
₹9,999/month
  • Up to 2,500 patients
  • Multi-department management
  • Prescription management
  • Priority support
  • Custom integrations
Start Healthcare Trial
Healthcare Enterprise
For hospital chains and large healthcare systems
Custom
  • Unlimited patients
  • Multi-location support
  • Advanced analytics
  • 24/7 dedicated support
  • On-premise deployment option
Contact Healthcare Team
View detailed healthcare pricing →

Ready to Transform Patient Care?

Clinics and wellness centres use SpotBay to keep appointments, follow-ups and patients in touch

Start Free Healthcare TrialTalk to Healthcare Specialist
SpotBay Logo - WhatsApp CRM for RestaurantsSpotBay

AI-powered retail marketing & loyalty platform for restaurants, retail, salons, clinics, and more in India, UAE & GCC.

Platform & Products

Platform OverviewLoyalty & RewardsWhatsApp MarketingView All Products →

Solutions & Resources

Solutions by IndustryPricingBlogGuidesCase Studies

Company

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Contact Info

+91 85929 47700
hello@spotbay.in
SpotBay Global Private Limited
Kochi, Kerala, India

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