SpotBay - Retail Marketing & Loyalty Platform
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Retail Marketing & Loyalty Platform

Modules that work together

Platform Overview
One integrated retail marketing & loyalty platform
Loyalty & Rewards Engine
Points, cashback and rewards that drive repeat visits
POS & Billing
Unified point-of-sale and billing
WhatsApp Marketing & Campaigns
Campaigns and broadcasts on WhatsApp
Chatbots & Automation
WhatsApp bots and automatic messages
Customer Insights & Product Analytics
Behavior and product analytics
Contests & Gamification
Quiz, spin the wheel, scratch & win, tournaments
Reviews & Feedback (Google Reviews)
Collect and manage reviews
E-commerce Storefront
Online storefront for orders
Chat Support via WhatsApp
Helpdesk and support on WhatsApp
Solutions
Salons & SpasBooking, billing, memberships and rebooking on WhatsAppNew: stylist calendar
  • Salon Booking Software
  • Salon Billing Software
  • Salon Membership Software
Restaurants & CafesBilling, guest CRM, loyalty and WhatsApp for F&B
  • Restaurant Billing Software
  • Restaurant CRM
  • Restaurant Loyalty Program

More industries

Retail & E-commerceSupermarketsHealthcare & ClinicsEducationReal EstateBanks & CountersMarketing AgenciesAll industries

Not sure which fits? We'll walk you through it.

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Products

Our Products

Complete customer engagement solutions

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Engagement & Growth

Customer Loyalty Programs
Build lasting customer relationships with rewards
Referral Programs
Turn customers into brand advocates
Gamification
Game-like elements for engagement

Marketing & Automation

WhatsApp Marketing
Direct customer communication via WhatsApp
Marketing Campaigns
Targeted campaigns to drive engagement
Chatbots & Automation
WhatsApp bots and automatic messages
Contests & Competitions
Quiz, spin the wheel, scratch & win
WhatsApp CRM
One inbox, customer history and follow-ups
Customer Reminders
Birthday, win-back and post-visit messages

Analytics, Tech & More

POS & Billing
Unified POS and billing for retail
Customer Insights
Deep insights into customer behavior
Smart QR Codes
WhatsApp, review and customer QR codes
Feedback & Reviews
Manage reviews and collect feedback
E-commerce Storefront
Online storefront for orders
WhatsApp Support / Helpdesk
Chat support via WhatsApp
Social Media Integration
Photo contests published to Instagram & Facebook
Appointment Booking
Reminders, confirmation and rescheduling on WhatsApp
PricingDevelopers
Resources
BlogGuidesCase Studies
Company
AboutContactCareersPartner Program
Salon appointment booking

Salon booking software with a stylist calendar

Clients book online or on WhatsApp, every stylist's day sits on one calendar, and WhatsApp reminds clients before they're due — so the front desk spends less time on the phone.

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Today's appointments

Main branch · 3 stylists on the floor

6 booked
ANAni
PRPriyanka
RARahul
10:00
10:30
11:00
11:30
12:00
12:30

Haircut & styling

Meera

Hair spa

Divya

Keratin treatment

Sana

Beard trim

Men's haircut

Kiran

Walk-in

How it works

1

Add your services with duration and price, your opening hours and your stylists — and choose who does what

2

Share your booking link on Instagram, Google and WhatsApp, or book clients at the front desk

3

Clients get a WhatsApp confirmation, then a reminder before the visit

What you get

An online booking page

A link clients open in any browser — no app to download. They pick a service, a day and a free slot, and the booking is confirmed straight away.

A lane for every stylist

The front desk picks a stylist or reassigns one later. Online bookings go to the least-busy stylist who offers that service.

Chairs, leave and no double booking

Set how many clients you can serve at once. Mark a stylist on leave and their slots close. A full slot can't be booked twice.

Booking on WhatsApp

Clients who message your WhatsApp number can book from the chat — the bot lists days and free slots for them to tap.

Reminders that reduce no-shows

Choose when reminders go out — a week, two days, a day, or a few hours before — and the client gets them on WhatsApp.

An alert for every new booking

Your business WhatsApp number is told the moment a client books, with their name, service, date and time.

Questions people ask

Do my clients need to download an app to book?
No. Your booking page opens in any phone browser, and clients can also book by messaging your WhatsApp number. Confirmations and reminders arrive on WhatsApp.
Can clients pick their stylist when they book online?
Online bookings are assigned automatically to the least-busy stylist who offers that service. The front desk can choose a specific stylist when booking, or reassign the appointment afterwards.
How does SpotBay stop double bookings?
You set how many clients can be served at the same time, and in staff mode each stylist can only take one appointment per slot. Once a slot is full it disappears from online booking, and a second booking for it is refused.
When are appointment reminders sent?
You choose the timings — one week, two days, one day, four hours, two hours, one hour or 30 minutes before the appointment — and can combine several of them.
Does it work for spas and wellness centres?
Yes. Add therapists as staff and set the number of rooms as the number of clients you can serve at once. Prepaid spa packages are handled by salon memberships and wallets.

Works best for

Hair salonsUnisex salonsSpas & wellnessNail & lash studiosBarbershopsSalon chains

Related

Salon & spa softwareSalon billing softwareSalon membership softwareAppointment bookingCustomer reminders
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SpotBay Logo - WhatsApp CRM for RestaurantsSpotBay

The customer growth engine for consumer businesses — loyalty, WhatsApp, POS and reviews for restaurants, salons, clinics, retail and more in India, UAE & GCC.

Platform & Products

Platform OverviewLoyalty & RewardsWhatsApp MarketingView All Products →

Solutions & Resources

Solutions by IndustrySalon & Spa SoftwareSalon Booking SoftwareRestaurant Billing SoftwarePricingBlogGuidesCase Studies

Company

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Contact Info

+91 85929 47700
hello@spotbay.in
SpotBay Global Private Limited
Kochi, Kerala, India

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