SpotBay - Retail Marketing & Loyalty Platform
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Platform

Retail Marketing & Loyalty Platform

Modules that work together

Platform Overview
One integrated retail marketing & loyalty platform
Loyalty & Rewards Engine
Points, tiers, and rewards that drive repeat visits
POS & Billing
Unified point-of-sale and billing
WhatsApp Marketing & Campaigns
Campaigns and broadcasts on WhatsApp
AI Chatbots & Automation
WhatsApp bots and automated flows
Customer Insights & Product Analytics
Behavior and product analytics
Contests & Gamification
Quiz, spin the wheel, scratch & win, tournaments
Reviews & Feedback (Google Reviews)
Collect and manage reviews
E-commerce Storefront
Online storefront for orders
Chat Support via WhatsApp
Helpdesk and support on WhatsApp
Solutions

Solutions by Industry

Tailored for restaurants, retail, salons, and more

Restaurants & Cafes
Purpose-built for F&B
Retail & E-commerce
From browse to repeat buy
Salons & Spas
Appointments that rebook
Supermarkets & Grocers
Offers that move volume
Healthcare & Wellness
Care that follows up
Education & Training
Engage students and parents
Real Estate
Listings that convert
Banks & Service Counters
Queues that move faster
WhatsApp Marketing Agencies
Scale your agency
Restaurant CRM
A guest list from your bills
Restaurant Billing Software
Billing that does more
Salon Billing Software
Memberships at the counter
Products

Our Products

Complete customer engagement solutions

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Engagement & Growth

Customer Loyalty Programs
Build lasting customer relationships with rewards
Referral Programs
Turn customers into brand advocates
Gamification
Game-like elements for engagement

Marketing & Automation

WhatsApp Marketing
Direct customer communication via WhatsApp
Marketing Campaigns
Targeted campaigns to drive engagement
Automated Campaigns & Bots
AI chatbots and automation workflows
Contests & Competitions
Quiz, spin the wheel, scratch & win
WhatsApp CRM
One inbox, customer history and follow-ups
Customer Reminders
Birthday, win-back and post-visit messages

Analytics, Tech & More

POS & Billing
Unified POS and billing for retail
Customer Insights
Deep insights into customer behavior
Smart QR Codes
Interactive QR codes for engagement
Feedback & Reviews
Manage reviews and collect feedback
E-commerce Storefront
Online storefront for orders
WhatsApp Support / Helpdesk
Chat support via WhatsApp
Social Media Integration
Connect social media with customer data
Appointment Booking
Reminders, confirmation and rescheduling on WhatsApp
PricingDevelopers
Resources
BlogGuidesCase Studies
Company
AboutContactCareersPartner Program

Solutions for Every Industry

Retail marketing and loyalty solutions tailored to your industry—restaurants, retail, salons, healthcare, education, and more.

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Choose Your Industry

Select your industry to discover how SpotBay can transform your customer engagement

Restaurants & Cafes
Loyalty, orders, and WhatsApp marketing for F&B
Loyalty programs
Digital menu & ordering
WhatsApp campaigns
Feedback & reviews
Explore Restaurants & Cafes
Retail & E-commerce
Catalogs, cart recovery, and loyalty
Product catalog on WhatsApp
Order tracking
Abandoned cart recovery
Loyalty & promotions
Explore Retail & E-commerce
Salons & Spas
Appointments, memberships, and retention
Appointment reminders
Loyalty & memberships
Feedback
Offers & rebook
Explore Salons & Spas
Supermarkets & Grocers
Offers, loyalty, and bulk ordering
Loyalty programs
Weekly deals on WhatsApp
E-commerce storefront
Contests & engagement
Explore Supermarkets & Grocers
Healthcare & Wellness
Appointments, reminders, and patient engagement
Appointment reminders
Prescription notifications
Secure communication
Feedback
Explore Healthcare & Wellness
Education & Training
Student and parent engagement
Attendance & fee reminders
Parent communication
Campaigns
Insights
Explore Education & Training
Real Estate
Listings and client follow-ups
Property listings via WhatsApp
Client follow-ups
Reviews
Insights
Explore Real Estate
Banks & Service Counters
Queue management and customer communication
Queue updates
Appointment reminders
Support via WhatsApp
Feedback
Explore Banks & Service Counters
WhatsApp Marketing Agencies
White-label and multi-client management
Multi-client management
White-label
Campaign automation
Analytics
Explore WhatsApp Marketing Agencies

One Platform, Unlimited Possibilities

No matter your industry, SpotBay delivers powerful features that drive results

Official API

WhatsApp API

Official Business API integration with approval support

Runs on its own

Automation

Intelligent workflows that save time and increase efficiency

Live dashboards

Analytics

Real-time insights into customer behavior and campaign performance

Support on WhatsApp

Support

24/7 dedicated support team ready to help you succeed

Ready to Transform Your Customer Engagement?

Businesses across industries run their customer communication on SpotBay

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SpotBay Logo - WhatsApp CRM for RestaurantsSpotBay

AI-powered retail marketing & loyalty platform for restaurants, retail, salons, clinics, and more in India, UAE & GCC.

Platform & Products

Platform OverviewLoyalty & RewardsWhatsApp MarketingView All Products →

Solutions & Resources

Solutions by IndustryPricingBlogGuidesCase Studies

Company

HomeAboutContactCareersPartner ProgramContact Support

Contact Info

+91 85929 47700
hello@spotbay.in
SpotBay Global Private Limited
Kochi, Kerala, India

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