Retail Marketing & Loyalty Platform

Engage & retain customerswithout apps or hardware.

SpotBay transforms how modern businesses engage and retain customers—without the need for apps, hardware, or high budgets. Perfect for the Indian market.

Free 14-day trial
No apps or hardware required
Setup in minutes

Trusted by restaurants, retail stores, salons, and clinics across India and the GCC.

One platform, many channels

Loyalty
POS
WhatsApp
Reviews
E‑commerce

Designed for repeat customers and higher revenue.

One platform to grow loyalty, automate WhatsApp marketing, and turn data into decisions.

Increase repeat visits & basket size

Loyalty programs, personalized offers, and POS-linked rewards keep customers coming back. Perfect for restaurants, cafes, retail, and supermarkets.

Automate marketing & customer support

WhatsApp campaigns, chatbots, review requests, and support flows run on autopilot. Engage customers and resolve queries without the extra headcount.

Understand customers & products deeply

Customer insights, product analytics, and ROI tracking help you know what sells and who your best customers are—across stores and online.

Everything you need in one retail marketing platform.

Loyalty, POS, WhatsApp marketing, reviews, contests, e‑commerce, and chat support—unified for restaurants, retail, and service businesses.

SpotBay Loyalty Engine

Points, tiers, and rewards that drive repeat visits

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POS

Unified point-of-sale and billing

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WhatsApp Marketing

Campaigns and broadcasts on WhatsApp

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Customer Engagement & Retention Programs

Loyalty, referrals, and lifecycle campaigns

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Google Review Module

Collect and manage reviews

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Chat Support via WhatsApp

Helpdesk and support on WhatsApp

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WhatsApp Bots & Chat Bots

AI chatbots and automated flows

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Product Analysis & Insights

Behavior and product analytics

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Contest Marketing

Quiz, Scratch & Win, Spin the Wheel, Social Media Contests, Tournaments

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E‑commerce Storefront

Online storefront for orders

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How SpotBay works for your business.

Four steps from setup to scale—no technical heavy lifting.

Step 1

Connect your channels

POS, WhatsApp Business API, storefront, and QR codes—one dashboard to see it all.

Step 2

Launch loyalty, campaigns, and contests

Templates and quick setup for loyalty programs, WhatsApp campaigns, and gamification.

Step 3

Engage customers in‑store and online

WhatsApp messages, QR games, personalized offers, and review requests that drive action.

Step 4

Track visits, revenue, and ROI

Insights on customers and products so you know what’s working and what to double down on.

Real results from real brands.

Restaurants, retail, salons, and more use SpotBay to grow loyalty and revenue.

Restaurant or cafe - use your own customer or outlet photo

Restaurants & Cafes

30% more weekday visits

A multi-outlet cafe chain used gamified loyalty and WhatsApp campaigns to bring customers back on quieter days. Repeat visits and average order value both went up.

Retail store - use your own store or product image

Retail & E‑commerce

45% repeat purchase rate

A fashion retailer combined WhatsApp cart recovery with loyalty points. Customers who joined the program came back 2x more often within 90 days.

Salon or spa - use your own venue or service image

Salons & Spas

25% higher rebook rate

A salon group automated appointment reminders and post-visit offers on WhatsApp. Rebook rate and referral sign-ups increased within the first quarter.

Ready to turn your customers into loyal fans?

See how SpotBay's retail marketing platform works for your business.

Frequently Asked Questions

Get answers to common questions about SpotBay