Get new customers.
Keep them.
Bring them back.
Loyalty, WhatsApp campaigns, Google reviews, bookings and GST billing in one platform — for restaurants, salons, spas, clinics, hotels and events. Nothing for your customers to download.
- Free plan available
- Built on the official WhatsApp Business Platform
- India & UAE
Café Aroma · This week
All branches
64
New customers
211
Returning customers
19
Reviews customers
Automations running
- Points after every bill On
- Birthday offer On
- Win-back after 30 days away On
- Review request after visit On
SpotBay for…
Built around how your business grows
Pick your industry to see what SpotBay does for it.
Fill the quieter days
Points or cashback on every bill, weekday offers on WhatsApp, and a nudge when a regular hasn't been in for a while.
- Loyalty points & cashback
- Win-back campaigns
- POS & GST billing
Keep the calendar full
Online booking on a stylist calendar, prepaid memberships at the counter, and reminders that rebook clients.
- Bookings & stylist calendar
- Prepaid memberships
- Rebooking reminders
Fewer no-shows, more follow-ups
Patients book online or on WhatsApp, get reminders before the visit, and are asked for feedback afterwards.
- Appointment booking
- WhatsApp reminders
- Feedback & Google reviews
Turn first visits into memberships
Sell prepaid memberships, reward members who bring a friend, and reach out when someone stops showing up.
- Prepaid memberships & wallets
- Referral rewards
- Win-back reminders
Bring guests back, direct
Answer guest questions on WhatsApp, collect reviews after checkout, and send anniversary offers that bring them back.
- WhatsApp chatbot & inbox
- Google review requests
- Anniversary offers
Pack the room and keep the crowd engaged
Run live voting and polls on a big screen — voters join with a QR voter card or the event code — plus quizzes, spin-the-wheel contests and broadcasts to past attendees.
- Live voting & polls
- Contests & quizzes
- WhatsApp broadcasts
One platform, five jobs
Every stage of the customer journey, connected
Each part feeds the next: the bill knows the booking, the reward knows the bill, and the win-back message knows who hasn't been in.
- 01Get
Win new customers
Turn happy visits into Google reviews, and let QR codes, referrals and contests bring their friends in.
- 02Run
Serve and bill without friction
Take bookings, bill at the counter with GST, and answer questions on WhatsApp — all on one customer record.
- 03Keep
Give them a reason to return
Points or cashback on every bill, rewards to unlock, and prepaid memberships that bring cash in upfront.
- 04Bring back
Win back the ones drifting away
Birthday and anniversary offers, a nudge after weeks away, and campaigns to the right segment — sent on WhatsApp.
- 05Know
See what's working
Active buyers, dormant and lapsed customers, top products and campaign results — with an AI assistant that drafts your next campaign.
Runs on WhatsApp — the app your customers already open every day
Most WhatsApp tools only know a phone number. SpotBay also knows the bill, the points balance and the last visit — so the right message goes out at the right moment, on its own.
- After every billBill and points balance on WhatsApp
- After a visitA thank-you with a “Rate us” link
- On their birthdayA wish with an offer attached
- Weeks without a visitA "we miss you" message
- Before an appointmentConfirmation and reminder
- When you have newsA campaign to the right segment
Your own number
Messages arrive under your business name.
Campaigns & segments
Send offers to the customers they suit.
Chatbot flow builder
Answer FAQs and take bookings automatically.
Live inbox & CRM
Your team replies with full customer history.
Template library
Ready-made messages for every occasion.
Developer API
Send WhatsApp messages from your own systems.
Built on the official WhatsApp Business Platform.
Ask what to do next. Get it drafted.
The assistant reads your customers, sales and campaign results, suggests the next campaign, drafts the message and picks the audience — nothing goes out until you approve it.
Start free. Pay per branch as you grow.
Prices in ₹, billed annually, plus 18% GST. WhatsApp message charges are separate.
Growth Free
₹0
/month
Cashback programme and basic analytics
Growth Pro
₹2,000
/month per branch
Points & rewards, full reports, your own WhatsApp number
WhatsApp plans
from ₹500
/month and up
Campaigns, inbox and chatbots
POS add-on
₹1,000
/month with Growth Pro
GST billing, split payments, multi-branch
Questions owners ask
What is SpotBay?
SpotBay is a customer growth engine for consumer businesses. It brings loyalty, WhatsApp campaigns and automations, Google reviews, bookings and GST billing into one platform, so you can win new customers, keep them and bring them back.
Do my customers need to download an app?
No. Customers hear from you on WhatsApp and use simple web pages for things like booking an appointment or checking their points. There is nothing for them to install.
Is there a free plan?
Yes. Growth Free costs ₹0 a month and includes a cashback programme, basic analytics and SpotBay's shared WhatsApp business number. Growth Pro adds points and rewards, full reports and your own WhatsApp number, at ₹2,000 a month per branch.
Which businesses is SpotBay for?
Consumer businesses that live on repeat visits: restaurants and cafés, salons and spas, clinics and hospitals, fitness and wellness studios, hotels, events, and retail stores.
Can I send messages from my own WhatsApp number?
Yes. On Growth Pro and WhatsApp Pro you can connect your own WhatsApp Business number, so offers, reminders and bills arrive under your business name. On the free plan, messages go out from SpotBay's shared business number.
Does SpotBay create GST invoices?
Yes. SpotBay's POS prints GST invoices with your GSTIN on thermal or A4 paper, numbers them in a financial-year bill series, and can send the bill to the customer on WhatsApp.
Do you work with businesses outside India?
Yes. SpotBay works with businesses in India and the UAE. Talk to us on WhatsApp if you are elsewhere.
Your best growth starts with customers you already have
Start on the free plan, connect WhatsApp, and let SpotBay bring them back.
Restaurants · Salons & spas · Clinics · Fitness · Hotels · Events · Retail