SpotBay - Retail Marketing & Loyalty Platform
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Platform

Retail Marketing & Loyalty Platform

Modules that work together

Platform Overview
One integrated retail marketing & loyalty platform
Loyalty & Rewards Engine
Points, tiers, and rewards that drive repeat visits
POS & Billing
Unified point-of-sale and billing
WhatsApp Marketing & Campaigns
Campaigns and broadcasts on WhatsApp
AI Chatbots & Automation
WhatsApp bots and automated flows
Customer Insights & Product Analytics
Behavior and product analytics
Contests & Gamification
Quiz, spin the wheel, scratch & win, tournaments
Reviews & Feedback (Google Reviews)
Collect and manage reviews
E-commerce Storefront
Online storefront for orders
Chat Support via WhatsApp
Helpdesk and support on WhatsApp
Solutions

Solutions by Industry

Tailored for restaurants, retail, salons, and more

Restaurants & Cafes
Purpose-built for F&B
Retail & E-commerce
From browse to repeat buy
Salons & Spas
Appointments that rebook
Supermarkets & Grocers
Offers that move volume
Healthcare & Wellness
Care that follows up
Education & Training
Engage students and parents
Real Estate
Listings that convert
Banks & Service Counters
Queues that move faster
WhatsApp Marketing Agencies
Scale your agency
Restaurant CRM
A guest list from your bills
Restaurant Billing Software
Billing that does more
Salon Billing Software
Memberships at the counter
Products

Our Products

Complete customer engagement solutions

View All →

Engagement & Growth

Customer Loyalty Programs
Build lasting customer relationships with rewards
Referral Programs
Turn customers into brand advocates
Gamification
Game-like elements for engagement

Marketing & Automation

WhatsApp Marketing
Direct customer communication via WhatsApp
Marketing Campaigns
Targeted campaigns to drive engagement
Automated Campaigns & Bots
AI chatbots and automation workflows
Contests & Competitions
Quiz, spin the wheel, scratch & win
WhatsApp CRM
One inbox, customer history and follow-ups
Customer Reminders
Birthday, win-back and post-visit messages

Analytics, Tech & More

POS & Billing
Unified POS and billing for retail
Customer Insights
Deep insights into customer behavior
Smart QR Codes
Interactive QR codes for engagement
Feedback & Reviews
Manage reviews and collect feedback
E-commerce Storefront
Online storefront for orders
WhatsApp Support / Helpdesk
Chat support via WhatsApp
Social Media Integration
Connect social media with customer data
Appointment Booking
Reminders, confirmation and rescheduling on WhatsApp
PricingDevelopers
Resources
BlogGuidesCase Studies
Company
AboutContactCareersPartner Program
Retail & E-commerce

Transform Your Retail Business with WhatsApp Commerce

Drive sales, reduce cart abandonment, and build lasting customer relationships with India's most powerful WhatsApp marketing platform for retail businesses.

Start Free TrialSchedule Demo
Catalog on WhatsApp
Browse and order in chat
Cart recovery
Automatic reminders after drop-off
Loyalty
Points applied at checkout
SpotBay Retail Dashboard

Common Challenges in Retail Marketing

Traditional retail marketing methods are falling short. Here's why retailers are switching to SpotBay

High Cart Abandonment

Automated WhatsApp reminders that bring shoppers back to the cart

Low Customer Engagement

Messages land in WhatsApp, where customers already read

Expensive Advertising

Reach customers you already have, instead of buying new ones

Poor Customer Retention

Loyalty points and offers that reward repeat purchases

Limited Customer Insights

Real-time analytics and behavioral tracking

Manual Order Processing

Automated order confirmations and tracking

Everything You Need to Sell on WhatsApp

Complete commerce solution designed specifically for retail businesses

Product Catalog

Your Store on WhatsApp

Share your entire product catalog directly on WhatsApp. Customers can browse, add to cart, and checkout without leaving the chat.

  • Upload unlimited products with images
  • Real-time inventory management
  • Multiple product variants (size, color, etc.)
  • Dynamic pricing and discount rules
  • Product recommendations based on browsing
WhatsApp Product Catalog
Abandoned Cart Recovery
Cart Recovery

Recover Lost Sales Automatically

Automated campaigns that bring customers back to finish the purchase they abandoned, sent on WhatsApp rather than an email nobody opens.

  • Automated cart abandonment reminders
  • Personalized product recommendations
  • Time-sensitive discount offers
  • Multi-step recovery campaigns
  • A/B testing for optimal messaging
Order Management

Seamless Order Processing

From order confirmation to delivery, keep customers informed every step of the way with automated WhatsApp notifications.

  • Instant order confirmation messages
  • Real-time order tracking updates
  • Delivery status notifications
  • Payment confirmation and receipts
  • Easy returns and exchange management
Order Tracking

Perfect for Every Retail Format

From fashion boutiques to electronics stores, SpotBay powers retail success

👗
Fashion & Apparel
Style recommendations, size guides, and personalized collections
600+ Stores
Learn More
📱
Electronics & Gadgets
Product specs, comparison tools, and warranty management
450+ Stores
Learn More
🏠
Home & Lifestyle
Room planning, product bundles, and interior consultation
380+ Stores
Learn More
💄
Beauty & Cosmetics
Personalized routines, tutorials, and subscription boxes
290+ Stores
Learn More
⚽
Sports & Fitness
Workout plans, equipment guides, and nutrition advice
180+ Stores
Learn More
📚
Books & Stationery
Reading recommendations, author events, and study materials
150+ Stores
Learn More

Simple, Transparent Pricing for Retailers

No hidden fees. No surprises. Just straightforward pricing that scales with your business.

🎯
Loyalty Engine
₹2,000 /month

Billed Annually • Per Outlet

  • Customer data capture & profiling
  • Points-based rewards program
  • Automated campaigns & triggers
  • Birthday & anniversary rewards
  • Referral program management
  • Customer segmentation
  • Analytics & reporting dashboard
  • Multi-channel engagement
View pricing
💳
POS System
₹1,500 /month

Billed Annually • Per Outlet

  • Fast billing & invoicing
  • Inventory management
  • GST-compliant reporting
  • Staff management & permissions
  • Sales analytics & insights
  • Customer purchase history
  • Multi-payment support
  • Offline mode capability
View pricing
🛒
POS + Ecommerce
₹2,000 /month

Billed Annually • Per Outlet

  • Everything in POS, plus:
  • Online storefront builder
  • Product catalog management
  • Order management system
  • Payment gateway integration
  • Delivery tracking
  • Unified inventory sync
  • Customer self-ordering
View pricing
View detailed pricing →

Ready to Transform Your Retail Business?

Retail stores use SpotBay to drive sales and build customer loyalty

Start Free Trial - No Credit Card RequiredSchedule a Demo
SpotBay Logo - WhatsApp CRM for RestaurantsSpotBay

AI-powered retail marketing & loyalty platform for restaurants, retail, salons, clinics, and more in India, UAE & GCC.

Platform & Products

Platform OverviewLoyalty & RewardsWhatsApp MarketingView All Products →

Solutions & Resources

Solutions by IndustryPricingBlogGuidesCase Studies

Company

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Contact Info

+91 85929 47700
hello@spotbay.in
SpotBay Global Private Limited
Kochi, Kerala, India

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